Reliant
Troubleshooting

Troubleshooting

Workflow Issues

Workflow seems stuck or behaving unexpectedly?

Branch from an earlier message to start fresh with a clean slate. Click the branch icon on any message, select “Branch to New Chat”, and try a different approach.

See Threads & Branching for details.

Application Issues

Something not working right?

Reinstall Reliant:

# Uninstall
brew uninstall --cask reliant

# Clear app data
rm -rf ~/Library/Application\ Support/reliant
rm -rf ~/Library/Logs/Reliant

# Reinstall
brew install --cask reliant

Your API keys (stored in system keychain) are preserved.

Logs

Logs are useful for troubleshooting issues.

Locations:

  • macOS: ~/Library/Logs/Reliant/
  • Linux: ~/.local/share/reliant/logs/
  • Windows: %APPDATA%\Reliant\logs\ (typically C:\Users\<User>\AppData\Roaming\Reliant\logs\)

Note: Reliant rotates logs to prevent large files. You may see multiple files like reliant.log, reliant.log.1, etc. Check reliant.log for the most recent activity.

Get Help

Still having issues?

Email us at support@reliantlabs.io with:

  • Reliant version (Help → About)
  • What you were trying to do
  • What happened instead

We typically respond within 24-48 hours.

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